To get started on Windows you must have the following prerequisites installed.
Note: On Windows a CMD window will spawn; this is a fork of the trudesk server to load the ticket cache.
DO NOT CLOSE THE CMD WINDOW. THIS WILL PREVENT THE CACHE FROM UPDATING
Once the server is running, navigate to
http://localhost:8118 to start the install wizard. The install wizard will walk you through connecting to the MongoDB Server and creating an administrative account.
Trudesk uses an internal process manager known as
PM2 to mange its forked processes. PM2’s API is built into Trudesk but does not allow for process watching on the server. In order to manage the Trudesk process fully please consider installing the PM2 package. For more information visit PM2’s website: http://pm2.keymetrics.io